Our Privacy & Cookies Policy

Privacy Policy

EEP Filters Limited are committed to respecting your privacy and the privacy of every visitor to our web site and persons completing the enquiry form. The information we collect about you will be used to fulfil the required services and enable us to improve how we as an organisation deal with you.

Should you have a questions about the data we store, our contact details are:

Data Officer
EEP Filters Limited
Unit 8 Saffron Business Centre
Elizabeth Close
Saffron Walden
CB10 2NL

01799 523073

The information we collect about you will only be used lawfully (in accordance with the Data Protection Act 1998 and the General Data Protection Regulation 2018). All data is retained exclusively within the United Kingdom, or transferred only to ‘third countries’ where ‘adequacy of protection’ or specific certification as defined by The GDPR has been confirmed.

This information will not be disclosed to anyone outside EEP Filters Limited and other companies with which EEP Filters Limited have arranged services for your benefit.

We expect the information we hold to be accurate and up to date. You have the right as an individual to find out what information we hold about you and make changes if necessary; you also have the right, assuming we are not obligated by law to refuse, to ask us to stop using the information.  To have your information removed or rectified, please contact info@eep-filters.com.

The type of information that we will collect about you, and you voluntarily provide to us on this [website/form] includes:

* Your name

* Email address

* Message Detail

* IP address

We may, in further dealings with you and for the purposes of our trading activities, extend this information to include your company name, address and delivery addresses, contact telephone numbers, fax numbers, employee names and email addresses, tender and contract information, purchases, services used, records of conversations (verbal, electronically and written), agreements and payment transactions (incl bank details in some cases), trading history (drawings, orders) and credit checks (where applicable).

You are under no statutory or contractual requirement or obligation to provide us with your personal information; however we require at least the information above in order for us to deal with you as a customer in an efficient and effective manner.

The legal basis for processing your data is based on your specific consent that we will have requested at the point the information was initially provided, therefore we will not store, process or transfer your data outside the parties detailed above unless we have an appropriate lawful reason to do so. 

Unless we are precluded from doing so by law, you have the right to remove your consent at any time by contacting us and requesting that processing of your details be restricted or deleted.

Protection of Personal Information

EEP Filters Limited takes precautions, including administrative, technical, and physical measures, to safeguard your Data against loss, theft, and misuse, as well as against unauthorised access, disclosure, alteration, and destruction.

EEP Filters Limited uses industry-standard efforts to safeguard the confidentiality of Data, including encryption, firewalls and secure connections for email. We have also implemented reasonable administrative, technical, and physical security controls to protect against the loss, misuse, or alteration of your Data.


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Google Analytics

This website sets “first party” cookies through its use of Google Analytics. We use Google Analytics to provide us with non-personal site analytics, which in turn help us improve this website. Google Analytics tracking uses cookies in order to provide meaningful reports about web site visitors’ but they do not collect personal data about you. Google Analytics sets or updates cookies only to collect data required for the reports. Additionally, Google Analytics only uses first-party cookies. This means that all cookies set by Google Analytics cannot be altered or retrieved by any service on any domain other than [www.euro-emc.co.uk].  Further detailed information on Google Analytics cookies can be found here.

If you have a concern about how we handle your data, or you would like to lodge a complaint, you may do so by contacting The Information Commissioners Office.